Our universal Customer Support solution enables customers to get in touch with local language agents 24/7 regarding any queries they have surrounding a service.
Easy and simple consumer experience
We ensure we don’t use any jargon, and everything is easy to understand.
Global reach/Local approach
Covering many territories, we adhere to local regulations and your local language.
Responsive customer service 24/7
Round the globe and round the clock – our customer service is available 24 hours a day.
Customer Support Functions
Customer relationship management solution
Social Media channel solution
Refund (where Refund API is integrated)
Web Portal / Mobile web self-help solution (CS Lite)
SMS Solution for NPS/CSAT
SMS Solution to update customers
The customer support solution provides global coverage, an example of the support availability can be seen below. Further countries are available upon request.